---
title: "Privacy Policy · Back to Joy"
description: "How Back to Joy collects, uses, and protects information submitted through this website. This site does not collect protected health information."
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[![Back to Joy](/assets/logo-JkGy5T-6.png)](/)

[Approach](/#approach)[Topics](/#topics)[About](/about)[Investment](/investment)[Contact](/contact)

EN [ES](/es)Current language: English 

[Schedule a Consultation](/contact)

Legal

# Privacy Policy.

Last updated: July 2026 · \[CONFIRM date with Flor before publish\]

## Who this covers

This policy describes how Back to Joy ("we," "our") handles information collected through backtojoitherapy.com. It does not describe the confidentiality of clinical records — those are governed by HIPAA and the Notice of Privacy Practices you receive at intake.

## What we collect

Only what you send us: your name, email, phone (optional), state of residence, and a brief non-clinical reason for reaching out via the contact form. We do not ask for — and please do not send — details about your health, diagnoses, medications, or clinical history through this website.

## How we use it

To respond to your inquiry, schedule a consultation, and (only if you become a client) create your file within a HIPAA-compliant clinical system. We do not sell your information. We do not use it for advertising.

## Where it lives

Contact form submissions are stored in a secure database used only for triage. Email is handled through standard email providers. Clinical documentation, once you become a client, lives in a HIPAA-compliant electronic health record — separate from this website.

## Cookies

This site uses only the cookies necessary for the site to function and to remember your language preference (EN/ES). We do not run third-party advertising trackers.

## Your choices

You can ask us to delete a website inquiry you sent us, or to correct information about you. Email [florvillagran@gmail.com](mailto:florvillagran@gmail.com) and we will respond within a reasonable time.

## Not for emergencies

This website is not for crises. If you are in danger or considering harming yourself or someone else, call or text [988](tel:988) (Suicide & Crisis Lifeline) or [911](tel:911).

## Contact

Questions about this policy? Email [florvillagran@gmail.com](mailto:florvillagran@gmail.com).

Back to Joy

Bilingual telehealth therapy with Flor — adult care across five states.

EN · ES

Practice

-   [About Flor](/about)
-   [Spanish-Speaking Therapy](/specialties/spanish-speaking-therapy)
-   [Topics](/#topics)
-   [Investment](/investment)
-   [FAQ](/faq)
-   [Contact](/contact)

Licensed States

-   New York
-   Utah
-   Virginia
-   Pennsylvania
-   Massachusetts

Contact

-   [florvillagran@gmail.com](mailto:florvillagran@gmail.com)
-   [(646) 543-6182](tel:+16465436182)

In a crisis or emergency, call or text [988](tel:988) (Suicide & Crisis Lifeline) or call [911](tel:911). This website is not for emergencies and contacting the practice does not establish a therapist–client relationship.

[Privacy Policy](/privacy)[Notice of Privacy Practices](/notice-of-privacy-practices)[Accessibility](/accessibility)[Privacy](/privacy.html)[Terms](/terms.html)[Cookies](/cookie.html)[Disclosures](/disclaimers.html)[Good Faith Estimate](/good-faith-estimate.html)

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